At mistymiragemart.com, we want you to be happy with your purchase. If you are not completely satisfied with your purchase, we provide a clear return and refund policy to ensure your shopping experience is hassle-free.
- Return Request
Application Time: You have 14 days from the date you received the item to request a return.
Application Method: Please log in to your account, go to the “Order History” page, select the item you want to return, and fill out the return request form. - Item Condition
Return Condition: Returned items must be in unused condition with original tags, packaging and accessories. We do not accept returns of used, washed or damaged items.
Screening: All returned items will be inspected upon receipt. Only eligible items will be refunded. - Refund Processing
Refund Method: Refunds will be processed through your original payment method and the processing time is usually 2 business days. Please note that bank processing time may vary.
Shipping Policy: If the return is due to product quality issues (for example, defects or wrong shipment), we will cover the relevant shipping costs. For all other returns, shipping costs will be borne by the customer. - Return Process
Packaging Items: Please return items in the original packaging to ensure that the items are not damaged during shipping.
Attaching Return Label: Please include a completed return request form in the package. If you do not receive a return label, please contact Customer Service for assistance.
Return Address: Please return the returned items to the following address:
24 HOOSICK ST HOOSICK FALLS,NY 12090
- Contact Us
If you have any questions or need further assistance with the return or refund process, please feel free to contact our Customer Service team at the following methods:
Email: hollyanndevereese@mistymiragemart.com
Thank you for choosing mistymiragemart.com, we will wholeheartedly help you and ensure that your shopping experience is pleasant and worry-free!
